Ecoxotic, Inc. | Warranty
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Items purchased directly from Ecoxotic.com

1) Items Damaged in Shipping or Defective on Arrival

Fill out your information in the form below and you’ll get an email right away with a RMA (Return Merchandise Authorization) Number, and details on how to ship your product back to us. Then we will send out a replacement unit to you as quickly as possible.

2) Items Returned for Refund within 30 days

Fill out your information in the form below and you’ll get an email right away with a RMA (Return Merchandise Authorization) Number, and shipment details. A 15% restocking fee will be assessed.

2) Defective Items Under Warranty

Items defective within one year of the purchase date on receipt by US or Canadian residents. Receipt is required for all warranty claims.

Fill out your information below and you’ll get an email with a RMA (Return Merchandise Authorization) Number, and details on how to ship your defective part, or entire product, back to us. Once your defective product is received and inspected, Ecoxotic will either repair, if possible, or replace your product and ship it back to you.

IF YOU RESIDE OUTSIDE THE UNITED STATES OR CANADA PLEASE CONTACT YOUR DEALER TO PROCESS YOUR WARRANTY RETURN.

Ecoxotic Warranty Support Form